Privacy Policy
Last updated: 26 March 2026
This Privacy Policy describes how Jelami ("we", "us", or "our") collects, uses, and shares information about you when you visit and use jelami.com (the "Site"). By accessing or using the Site, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you interact with the Site, including but not limited to:
- Name and email address when subscribing to newsletters or contacting us
- Messages and enquiries submitted through contact forms
- Account credentials if registration features are available
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit the Site, certain information is collected automatically through standard web technologies, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Date and time of access
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to operate and improve the Site. These technologies help us remember your preferences, understand how you use the Site, and deliver relevant content. You may control cookie settings through your browser; however, disabling certain cookies may affect Site functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the Site and its content
- To respond to your enquiries and provide support
- To send newsletters, updates, and educational content you have requested
- To analyse usage patterns and optimise user experience
- To detect, investigate, and prevent fraudulent or harmful activity
- To comply with applicable legal obligations
- To enforce our Terms of Use and other policies
3. Legal Bases for Processing
We process your personal information on the following grounds:
- Consent: where you have given clear consent for a specific purpose, such as subscribing to communications
- Legitimate interests: where processing is necessary for our legitimate business interests, such as improving the Site, provided those interests are not overridden by your rights
- Contractual necessity: where processing is required to fulfil a service or obligation you have requested
- Legal obligation: where we are required to process information to comply with applicable law
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
4.1 Service Providers
We engage trusted third-party service providers who assist us in operating the Site, including hosting, analytics, email delivery, and customer support. These providers are permitted to use your information only as necessary to perform services on our behalf and are bound by confidentiality obligations.
4.2 Business Transfers
If we are involved in a merger, acquisition, restructure, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Jelami, our users, or the public.
4.4 With Your Consent
We may share your information with third parties when you have given explicit consent for us to do so.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it. Criteria used to determine retention periods include the nature of the information, the purpose for which it was collected, and applicable legal requirements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use the Site with this in mind.
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: the right to request a copy of the personal information we hold about you
- Correction: the right to request correction of inaccurate or incomplete information
- Deletion: the right to request that we delete your personal information, subject to certain exceptions
- Restriction: the right to request that we limit how we use your information
- Portability: the right to receive your information in a structured, machine-readable format
- Objection: the right to object to processing based on legitimate interests
- Withdrawal of consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at jelami@hotmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Communications and Marketing
If you have subscribed to our newsletter or other communications, you may opt out at any time by following the unsubscribe instructions included in each message or by contacting us directly. Even after opting out of marketing communications, we may still send you transactional or administrative messages related to your use of the Site.
9. Third-Party Links
The Site may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate parental consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected such information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your location. When we transfer information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to us through any of the following channels:
- Email: jelami@hotmail.com
-
Phone:
+61 409 554 563
- Website: jelami.com