Transparency Policy
Last updated: 26 August 2024
Jelami is committed to operating openly and honestly. This Transparency Policy explains how we make decisions, handle your information, and communicate with the people who use our platform. We believe you deserve clear answers about how this service works.
1. Who We Are
Jelami is an educational platform focused on advanced culinary techniques. We publish instructional content, learning resources, and knowledge-building material to help readers develop practical skills and deepen their understanding of culinary craft. Our platform is accessible at faryomir.com.
If you have questions about anything described in this policy, you can reach us at jelami@hotmail.com.
2. Our Editorial Standards
All content published on this platform is created with instructional intent. We maintain the following standards across everything we produce and distribute.
2.1 Content Accuracy
We make reasonable efforts to ensure that all educational content is accurate, current, and clearly sourced where appropriate. When errors are identified, we correct them promptly and, where material, we note that a correction has been made.
2.2 Content Independence
Editorial decisions are made independently of commercial relationships. Sponsored or promoted content, if any, is clearly labelled and distinguished from independent editorial material. We do not allow commercial arrangements to influence the accuracy or objectivity of instructional content.
2.3 Updates and Revisions
Educational content may be updated over time to reflect new information, improved techniques, or user feedback. We do not misrepresent revised content as original. Significant revisions are noted within the relevant content.
3. Data Practices
We collect only the information necessary to provide and improve our service. We do not sell personal information to third parties. The following describes how data flows through our platform.
3.1 Information We Collect
- Information you provide directly, such as your name and email address when contacting us or registering for access
- Usage data collected automatically, such as pages visited, time spent, and general device or browser information
- Communications you send to us through email or our contact channels
3.2 How We Use Information
- To respond to your enquiries and support requests
- To improve the quality and relevance of our content and platform experience
- To send service-related communications where you have opted in
- To maintain the security and integrity of our platform
3.3 Third-Party Services
We may use third-party tools to support platform operations, including analytics, communication, and infrastructure services. These providers are selected carefully and are only given access to information necessary for their specific function. We do not authorise third parties to use your data for their own independent purposes.
4. Advertising and Commercial Relationships
Where commercial relationships exist, including affiliate links, sponsorships, or partnerships, we disclose them clearly. You will always be able to identify when content or a recommendation has a commercial dimension. Our commitment to educational integrity means that no commercial arrangement influences the substance of what we teach.
4.1 Affiliate Links
Some links within our content may be affiliate links, meaning we may receive a commission if you make a purchase through them. This does not affect the price you pay. Affiliate links are identified where they appear.
4.2 Sponsored Content
Any content that has been produced in partnership with or funded by a third party is clearly marked as sponsored. Sponsored content meets the same accuracy standards as independent content.
5. Platform Decisions and Moderation
We apply consistent standards when making decisions about content, access, and community conduct on this platform.
5.1 Content Removal
Content may be removed or modified if it is found to be inaccurate, misleading, in breach of our terms, or otherwise harmful to users. We do not remove content for reasons unrelated to these standards.
5.2 Access Decisions
Decisions to restrict or suspend access to the platform are made based on documented conduct and applied consistently. If your access is restricted, you may contact us at jelami@hotmail.com to request a review.
5.3 Algorithmic and Curatorial Choices
Where content is ranked, recommended, or surfaced through automated or editorial curation, those choices are made to serve the learning experience of our users. Commercial factors do not determine content ranking.
6. Security and Incident Disclosure
We take reasonable technical and organisational measures to protect user data and platform integrity. In the event of a security incident that affects user data or service availability, we will notify affected users in a timely manner and provide clear information about what occurred and what steps are being taken.
7. Changes to This Policy
We may update this Transparency Policy from time to time. When we do, we will revise the date shown at the top of this page. If changes are material, we will communicate them through the platform or by email where appropriate. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
8. Contact
If you have questions, concerns, or feedback about this policy or our practices, please get in touch.
- Email: jelami@hotmail.com
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Phone:
+61 409 554 563
- Website: jelami.com
We aim to respond to all enquiries within a reasonable timeframe and will always give you a clear, direct answer.